Help

HOW CAN WE HELP YOU?

Inbox

FAQ’S

Arhive

FAQ’S

Orders

FAQ’S

Scoreboard

FAQ’S

Dashboard

FAQ’S

Operational Reports

FAQ’S

Business Unit

FAQ’S

Users

FAQ’S

Buttons and Description.

Sl.No ICON NAME DESCRIPTION
Inbox Listing Page
1 Information This will display the detailed description of that particular field.
2 Green Flag Within the Inbox listing, this allows the user to see the Entire Lifecycle Completion date. Green indicates there is time to complete the Entire Workflow.
3 Red Flag Within the Inbox listing, this allows the user to see the Entire Lifecycle Completion (past) date. Red indicates the time overdue to complete the Entire Workflow.
4 Green Tag Within the Inbox listing, this allows the user to see the Activity Completion date. Green indicates there is still time to complete the activity.
5 Red Tag Within the Inbox listing, this allows the user to see the Activity (past) Completion date. Red indicates overdue time to complete the activity.
6 Duplicate Provides information on Duplicate Citations.
7 Claim and Edit This ensures that only the user who has claimed the citation can work on the same.
  • On the Left-hand side Claim and Edit button to Claim that particular Citation, claims and opens the citation for editing.
  • Button located on the Top Right-hand corner of the application, claims the selected or multiple Citation(s).
8 Reset Claim Button located on the Top Right-hand corner of the application. Will reset all the claimed citations (by all users).
9 Checkbox Literature Inbox page:
  • On the header – Edit row checkbox selects all the citations in the column.
  • Under the Edit column – Checkbox(s) checks to select Multiple Citations.
10 Lock Indicates that the citation has been claimed by another user and it is being worked on, or it is part of their Workflow.
11 Edit Indicates that the citation is claimed by you. The citation will be enabled for editing in a new window. This ensures that only the user who has claimed the citation can work on the same.
12 Quick Action Quick Action button allows the user to Open the classification Quick Pop-up which allows the user to classify and complete the Activity. User can:
  • View Authors and Abstract of citation.
  • Select Classifications.
  • Select Safety Assessments.
  • Select ICSR assessments.
13 Clear Filter Clears all the applied filters.
14 Refresh List Refresh the current page.
15 Advance Filter Located at the Top Right-hand corner of the application. A separate box will pop-up which allows user to perform advanced search to find required citation(s).
16 Expand Expands the particular panel.
17 Collaps Will close the particular panel.
18 Pin Keeps the Hierarchy panel open (fixed).
19 Pin Closed the fixed panel.
20 Toggle Shows the drill down of products and week wise citations.
  • Expands the hierarchy.
  • Collapses the hierarchy.
21 Complete Activity Select the claimed citation(s) using the Edit column checkbox and then click on the Complete button. that is located on the Top Right-hand corner of the application. This will allow manual Workflow completion.
This allows completion of Activity based on the Workflow rules.
22 Distributed Indicates that the citation has been distributed to Business Unit(s).
23 Re-initiated It indicates the citation has been Re-initiated from Repository.
24 More Shows Update Citation and Copy Citation Options.
25 Home Navigates to the previous listing page.
26 Close Closes the current working page / Edit Citation Window.
27 Reset claim Resets the claimed citation.
28 Create Opens a new pop-up as per the sub tabs in edit citation window.
29 Delete Deletes the selected record/data.
30 Paste Pastes the copied citation details.
31 Full Text Takes the user to external link for Full Text Article.
32 Save It saves the data.
33 Copy Creates duplicate of selected case id’s under Case Creation Sub tab.
34 Save Saves data input on Full Text Sub tab.
35 Close It closes the pop-up window(s) in the overall application.
36 More Displays the ‘About Us’ and ‘Log Out’ options in SAFETYLite.
37 Previous / Next Navigates to the previous / Next page display in SAFETYLite.
38 Next Navigates to the Next claimed citation in the edit citation page.
39 Download Downloads the R2Xml/PDF/CSV/Docx.
40 Send Sends out an email to the authorized user.
41 Link Creates a Link between two citations.
42 Calendar Option to select Calendar date.
43 Navigation Navigates to the first listing page.
44 Left Navigation Navigates to the Previous listing page.
45 Navigation Navigates to the last listing page.
46 Right Navigation Navigates to the Next listing page.
47 Add Adds the entered data in the text field.
48 User Displays user menu.
49 Rejected Rejected Citation by QC.
50 QC OK Approved Citations from QC.
51 QC Issue Indicates Issue by QC.
52 Accepted Accepted Citation by QC.
53 On Time Indicates that the Workflow activity is completed on time.
54 Time Exceeded Indicates the Workflow activity time is exceeded.
55 Change Password User can change/Update the Current Password.
56 Logout Ends the current session. Logs out of the application.
57 About Shows Information on the Application Version / Copyrights, Server and Local Time zones.
58 Password expire Password expiry Date & Time information.
59 Help Page Help index which shows information on overall application navigation, FAQs, buttons / icons description.
60 Duplicate Shows all the Duplicate records for the literature item in edit citation page.
61 Source document Downloads the Source document of manually created citation.
62 Miminize Minimizes the window.
63 Maximize Maximizes the window.
64 Close Closes the current window.

Definitions and Key Terms

Term Definition
CSV Comma-Separated Value
XML Extensible Markup Language
IE Internet Explorer
NLP Natural language processing
URL Uniform Resource Locator
AE Adverse Event
LLT Low Level Term
HLT High Level Term
CSV Comma-Separated Value
PT Preferred Term
SOC System Organ Class
HLGT High Level Group Term
WF Workflow
ADS Active Directory Sign On
ICSR Individual Case Safety Report
FTA Full Text Article
MLM Medical Literature Monitoring
PDF Portable Document Format

Frequently Asked Questions.


User(s) can navigate to different sections of ReTrans 6.2 using the Navigation Menu.

ReTrans 6.2 has the following Menu(s).
  • Literature
  • NLP Admin
  • Library
  • Security
  • Reports

Note: Based on the ‘Role profile’ the user(s) will be able to see the appropriate ‘Menu’.

Literature Menu has multiple functions that allows User(s) to create Queries around Citation, monitor progress of workflow via the Inbox, access Repository etc.

Click on the menu ‘Literature’ and then click on ‘Queries’ menu.

Queries Menu allows User(s) to create Citations, create Query, create Blank Query and retrieve Query list.

 Navigation to Query List

A citation typically refers to a documented reference or source of information that supports or substantiates findings related to adverse drug reactions, medication errors or other safety concerns associated with pharmaceutical products.

Citations could be from scientific literature, regulatory documents, clinical trial reports, or other credible sources used to gather and analyze safety data.

Citations play a crucial role in assessing the safety profile of drugs and informing regulatory decisions.

  • Click on the menu ‘Literature’, then click ‘Queries’, then click ‘Create Citation’.
  • In the ‘Upload Literature’ page, User(s) should enter all mandatory fields (fields with red *) and click on “Save & Publish” button.

User(s) can also upload additional supporting documents related to the Citation in PDF or CSV format.

Click on the menu ‘Literature’ and then click on ‘Inbox’ menu.

Inbox Sub-Menu allows User(s) to view all citations available in uploaded CSV files as well as Manually created citations will be displayed based on the various filter options like – Business unit, Product Code, Search title, Search date, Count, Created date, Current activity and Claim Status.
  • Literature Inbox helps in creating Workflows for a particular Business Unit.
  • User can check status of each workflow of each Citations.
  • Workflows can be reviewed, edited/modified, and completed directly from the Inbox page.

In the Literature Inbox table, user(s) can filter and view information relating by Business Unit, Product Code, search title, search date, count, created date, current activity and Claim Status .

Click on Clear Filter Button which is located to the Right-Hand corner of the application.

  • Click on Advance Filtering Options button, which is located to the Right-Hand corner of the application.
  • A separate dialog box will pop-up which allows user to perform advanced filter to find required citation(s).

Yes, as part of the Advance Filter Search, user(s) can use Wild Card search option using % symbol at the beginning and ending of the search string .

In the Literature Inbox table, click on Refresh List button which is located to the Right-Hand corner of the application.

Type the search criteria on the Simple Search window, that is located on the Top Right-Hand corner of the application and Press Enter or click on the Search Icon.

  • Embase
  • PubMed
  • Legacy
  • MLM/Others
  • Medline
  • ProQuest

  • Valid ICSR
  • Invalid Case
  • Awaiting FTA
  • Duplicate
  • Rejected
  • Migrated
  • Safety Relevant
  • Ambiguous
  • Non-relevant
  • Legacy (ICSR and PSURYes)
  • Non-case

  • Rejected review
  • Safety medical Review
  • Duplicate review
  • End
  • ICSR Medical review
  • ICSR Client review
  • Safety Peer review
  • Safety Client review
  • ICSR Peer Review
  • Awaiting FTA
  • Master Initial Review

  • Unclaimed
  • Claimed
  • Claimed by me

  • Click on the information Button within the Inbox table row
  • A pop-up window appears that provides summarised details pertaining to that particular query.

  • Click on the Duplicate button within the Inbox table row
  • A pop-up window appears that provides information on Duplicate Citations.

Hover on Red Tag Icon within the Inbox table row and you will see the Activity Completion date.

Hover on Red Flag icon within the Inbox table row will allow the user to see the Lifecycle Completion date (Entire Workflow Completion date).

In the Duplicate Citations Window, there are 4 categories.
  1. Exact Match – This is denoted by a RED marker before each Serial number. Here the PUI, Title and Abstract is exactly matching.
  2. Potential Match – This is denoted by an AMBER marker before each Serial number. Here either the PUI or DOI or Both are matching.
  3. Probable Match – This is denoted by a YELLOW marker before each Serial number. Here 90% (or as configured) text match with Title/Author is found.
  4. Legacy Match – This is denoted by a GREY marker before each Serial number. Here any of above match is found (need to be defined/explained more) but in Legacy data.

Click on the Serial Number of a Citation from the Inbox table to open the Citation in Read-Only Mode.

On the Literature Inbox, Click on Claim Button to Claim that particular Citation. This feature ensures that only the user who has claimed the citation can work on the same.

On the Literature Inbox, Under the Edit column, click on the checkbox(s) to select multiple citations and then click on Claim Button located on the Top Right-Hand corner of the application to Claim the selected Citations.

  • Clicking on the Edit/Claim button of any citation available in Literature Inbox page would bring up the Citation details page as shown below.
  • In the Citations details page the following information is displayed.
    • Serial number of citations.
    • Business unit Id, Product, search title, Search date, no of citations, Auto Classifications.
  • Clicking on the Pencil Button, you can update the citation, you will be able to enter values in fields and save the citation manually of all entered values in fields.
    • Copy all citation content by clicking on more and click on Copy Citation.
    • Close the item and reset the claim by clicking on unlock icon button available in top right corner in citation detail page.
    • (i) icon located after the authors field provides access to the individual details of each author.

  • Select the claimed citation(s) using the Edit column checkbox and then click on the Reset Claim Button, that is located on the Top Right-Hand corner of the application.
  • User(s) will get a confirmation dialog box requesting for confirmation before resetting the citation.
  • Note: Users who have access to to particular Business Unit can reset the claimed citations.

  • Select the claimed citation(s) using the Edit column checkbox and then click on the Complete Activity Button, that is located on the Top Right-Hand corner of the application.
  • Note: The Three dots(…) will allow the user to complete the activity based on Workflow Activity Rules.

  • Lock icon indicates that the Citation has been claimed by another User and they are working on it or it is part of their workflow.
  • Note:Clicking on the Citation that is locked opens the citation in read-only mode.

Pencil /Edit icon indicates that the Citation is claimed by you. Clicking on this icon the Citation would be enabled for editing – a Citation is opened in the window. (Refer Editing Citation for more details on this step)

Clicking on Quick Action button allows you to Open the ‘Quick Action’ options.
a) In Quick Action Page.
  • User will be able to view Abstract citation text.
  • User will be able to select Classification’s.
  • User will be able to select safety information, assessment in respective dropdown.
  • User can select literature Reference Evaluation list.
Note: Clicking on Claim and Edit Button allows you to Claim the Citation so that you can work on that Citation. This feature ensures that no one is allowed to work on this particular citation.

Evaluation Summary can be found in the Evaluation Column of the Literature Inbox. It appears as a progress % box.

Clicking on Evaluation Progress Bar will display the Evaluation Summary pop-up.

  • Click on the Inbox Hierarchy Expand button which is on the Top Left-Hand side of the application.
  • Hierarchy pannel will open on the left-hand side of the application.
  • User(s) can select (drill down) from Business Unit to Product to Week level citation information.

Within ReTrans, Scoreboard is a page that presents the user(s) the summarised information related to status of various activity in the Citation Workflows.

 score board

User(s) get an ‘Overall Summary’ about the status of the Citation workflows within the Inbox for the selected Business Unit.

User(s) get to see the status related various ‘Activity’ of the workflow.
For example, How many Auto Triage related activity is Open, Claimed, Unclaimed,or Overdue.

User(s) can select the Business Unit by choosing from the drop-down menu.

 score board business unit drop down

User(s) can refresh the summary tables by clicking on the ‘Refresh score’ button.
Note: The Scoreboard page will refresh automatically every Two hours.

Operational Reports provides information on the day-to-day activities, performance, or status of a review and completion. They include various reports such as overall summary of incoming records, summary on QC Matrix, summary of user timelines completion etc for the defined period.

From the Literature menu, Click on Operational Reports.

 Navigation to OR
The Operational Reports page containing all Operations reports will be display.

 OR listing page

User can view the full list of Operational Reports with details pertaining to Title, Description, Business Unit, Start Date, End Date, generated by and generated on.
Users can scroll through full list of pages using the Page Navigation function.

 Page Navigation
User can download any specific report by clicking on the Download button found on the right end corner of each row containing the report details.
Generated Report CSV file by clicking on the Download icon, and the file will be downloaded.

Advance Filter button can be found on the Top-Right-hand side of the Operational Reports Summary page
 advance filter button
Clicking on this button gives the User a Dialog Box in which the User can search for certain report based on any of the combination viz., Title, Description, Business Unit, Start Date, End Date, Generated On Date (from), and Generated on Date (To).

 advance filter window of OR

User can download (Generate) any specific report by clicking on the Download button found on the right end corner of each row containing the report details.

The downloaded Operational Report is in Excel Format and it contains information in various sheet tabs. Viz.
  1. Summary of Literature Reference
  2. Product Summary
  3. Sub Classification Summary
  4. Final Assessment
  5. Abstract and FTA Review Summary
  6. User Activity Summary
  7. WF Pending By Activity
  8. Quality QCer
  9. Timeline Summary
  10. Current WF Management Summary

The User needs to click on Clear button to remove any filter(s) that is applied on the Operational Reports summary page.

The User can sort the details shown on the summary page by Title, Start Date, End Date, and Generated On columns. The user can click on the Headings mentioned above to sort the table in ascending or descending order of that column.

sorting tab of OR

Trackers allow User to track the information of Workflow, Citation, submissions, actions etc. based on certain actions completed on them.

Click on Literature Menu, then click on TRACKER, this will display the list of Trackers available on the software.
  • Literature Actions
  • ICSR Meto Info
  • ICSR Periodic Report
  • Workflow Activities
  • Master Tasks
  • Master Distribution
  • Email Submissions

Literary actions encompass all the actions that have been created, allowing users to update them according to their preferences.

  • User can click on Edit and update the action as notes in the Dialog box that opens.
  • User can filter the Literature using the Advance Filter button.
  • User can place a request for generating certain reports by clicking on the Generate Reports button and choosing the required field. The generated reports can be viewed under Saved Reports Screen.

Under the main menu click on Reports>Inbox Reports>Generated Reports. (refer Reports).

Click on Literature and click on Tracker > ICSR Meta Information. Users can access the citation in read-only mode by clicking on serial numbers.

User can update Case Number, Case Submission Status, Submission Due Date, Case Status and Remarks.
Updated data will reflect in the citation’s Case Creation sub tab (refer Inbox>Case Creation sub tab)

User can apply the Advance Filter to filter the respective record as shown below, by entering valid credentials with respective to the fields.

 ICSR Meta Information Advance filter

The User needs to click on Clear button to remove any filter(s) that is applied on the ICSR Meta Information page.

User can generate CSV report for the searched records by clicking on Generate report(CSV) and adding title and description to the pop-up box.

As part of periodic submission, if any of the records needs to be tagged for periodic reporting, this module can be used.

Click on Literature and click on Tracker > ICSR Periodic Report. Users will view the summary table containing fields/information of Case Number, Report Type, Business Unit, Next Due Date, Remarks, Report Status, and Created Date that is linked to a Serial number. The user can change this information and the same will be promptly reflected in the citations edit page.

User can click on the Pencil Button next to the case number and Edit the information.

User can apply the Advance Filter to filter the respective record as shown below, by entering valid credentials with respective to the fields.

 ICSR periodic report Advance filter

The User needs to click on Clear button to remove any filter(s) that is applied on the the ICSR Periodic Report Listing page.

The User can sort the details shown on the summary page by Next Due Date and Created Date columns. The user can click on the Headings mentioned above to sort the table in ascending or descending order of that column.
 ICSR periodic report sorting headings

Yes, User can sort the details shown on the summary page by using the Filter by Business Unit Drop down option next to the Clear button.
 filter by business unit

Click on Literature and click on Tracker > Workflow Activities. User can change the Activity of the citation and verify in Tracker for the respective activity by its Serial number also user can verify in Activity Sub tab in citation edit page. (Refer Activity Sub Tab).

Click on serial number to view read only page. User can view:

WF activities listing page

User can apply the Advance Filter to filter the respective record as shown below, by entering valid credentials with respective to the fields.

WF activities Advance filter

Master tasks are designed to capture unexpected events, failure events, and those requiring corrective actions or verification. Here are a few examples of when tickets should be created:
• When a search query returns zero hits, which could be due to the actual result being zero or a technical error.
• If there is a mismatch between the total number of hits mentioned in the summary and the total number of items created.
• During the execution process, if there is unexpected behavior or any exceptions, such as missing configurations or API call failures.
Please note that tickets can be created and tracked manually. Upon ticket creation, an email notification will be sent to the designated admin user. Tickets must be closed manually after verification.

Master task listing page

user can update the created Master Task by clicking on pencil button. It will open Update Master Task pop-up window. Except Title and Executed By field, all other fields can be updated. Remarks can be added as well.

update master task window

Distributed citation will be tracked under Master Distribution. In the distribution section, user will be able to view the serial number, the user who distributed it, the source business unit, the business unit, the description and the date of distribution. User can click on the serial number to access literature read only page.

The editing privileges are not available for the user on this page.

Yes, Refer To Advance Filter and Generate report (CSV) sections.

User can track the Email submission records. Shows all the case that have been created, allowing users to update them according to their requirement.

User can click on the pencil icon to update/modify, Can also add remarks.

update email window

Yes, Refer To Advance Filter and Generate report (CSV) sections.

1. Note: How to clear the Filter selection on any page?
The User needs to click on Clear button to remove any filter(s) that is applied on the page.

2. Note: Can a report be generated for the searched/filtered records on all sub tabs/pages under Tracker Menu?
User can generate CSV report for the searched records by clicking on Generate report(CSV) and adding title and description to the pop-up box. After the user enters the Title and clicks on submit a success notification with request Id will be displayed.
User can then navigate to Generated reports to download the report.

Navigating to generated reports

User can download the report by clicking on download icon from the Saved Reports Page Listing

Saved reports page

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